Element 5.2 Make completed Home Condition Reports available and maintain own records

Performance Criteria

You must be able to:

1. use prescribed technology to produce complete and comprehensive Home Condition Reports
2. file Home Condition Reports on the prescribed national database on completion
3. inform the sellers or their representatives that the Home Condition Report has been completed and is available to them
4. answer questions about the Home Condition Report and provide clarification when required
5. maintain internal records which are clear, complete and conform to accepted professional and statutory requirements


Knowledge and Understanding

You must know and understand:

(a) the relevant technology applications for the production and filing of completed Home Condition Reports
(b) the importance of informing sellers or their representatives when the Home Condition Report is completed
(c) how to respond to questions and requests for clarification from the sellers or their representatives
(d) the limitations on answers to questions which it is permitted to provide to the sellers or their representatives and prospective buyers or their representatives
(e) the reasons for, and methods for, maintaining your own internal records in a clear, complete and acceptable manner
(f) the minimum period of time for which you must retain inspection records


Scope

This Element requires that you:

A. maintain records that are either:
(i) paper-based
(ii) electronic